Shipping policy
Last updated: June 2026
Order Processing All orders are processed within 1-2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing times may be slightly longer — we'll keep you informed.
Domestic Shipping (Australia) We currently ship within Australia only. Once your order has been dispatched, estimated delivery timeframes are:
- Standard shipping: 3-7 business days
- Express shipping: 1-3 business days
Delivery times may vary depending on your location and Australia Post service availability.
Shipping Costs
- Free standard shipping on all orders over $150 AUD
- Orders under $150 AUD will be charged a flat shipping rate, calculated at checkout
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can track your parcel via the Australia Post website.
Undeliverable Packages If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange redelivery. Additional shipping charges may apply.
Questions? If you have any questions about your order or delivery, please contact us at hello@supremesleep.com.au